Overview of Emotional intelligence and its value at work

Emotional Intelligence, also called EI and often measured as an Emotional Intelligence Quotient or EQ, Emotional quotient seeks to measure a person’s ability, capacity or skill to perceive, assess and manage one’s self, of others and of group.

History behind the term ‘Emotional intelligence’

Earlier when psychologist refers intelligence to cognitive aspects such as memory and problem solving. However there were researchers who recognized the non-cognitive aspects are also important for the consideration of one’s intelligence. Surveys conducted by EQ experts showed that there is an intelligence based on emotion, and people who have this capacity are less depressed, healthier and more employable and have better relationships.

In the early 1990’s John Mayer and Peter Salovey introduced the term ‘Emotional Intelligence’ (EI). However concept really gained popularity in 1995 when psychologist Daniel a Goleman wrote his book ‘emotional intelligence why it can matter more than IQ’

Daniel Goleman says emotional intelligence has five emotional competencies (Emotional competence refers to the personal and social skills that lead to superior performance in the world of work)

-To identify and name one’s emotional states and to understand the link between emotion, thought and action.

-To manage one’s emotional states to control one’s emotions or to shift undesirable emotions to more adequate ones

-To enter in to emotional states associated with a drive to achieve and be successful.

-To enter and sustain satisfactory interpersonal relationship.

-To read, be sensitive to and influence other people’s emotions.


Now EI has much significance not only in one’s work life but also in one’s personal life. It is an excellent indicator of individual and group success in a corporate environment. Emotional intelligence has become the hottest buzzword in corporate America. Most of the organizations not only consider IQ but also EQ level. The ability to manage feelings and handle stress is another aspect of emotional intelligence that has been found to be important for success. Empathy is a particularly important aspect of emotional intelligence, and researchers have known for years that it contributes to occupational success.

So, would you like to test your EQ?

www.helpself.com/iq-test.htm

Suggestions to develop your EQ

www.eqi.org/summary.htm